We’re committed to getting you results from our Love Your Voice Program. However, results require that you watch/listen to every lesson, follow the recommendations, practice, and implement what we teach. Voiceplace, Inc honors a 15-DAY IMPROVEMENT guarantee for Love Your Voice. That money-back guarantee is governed by the following terms:
In order to qualify for a refund, by or before 11:59 PM EST on the 15th day after your purchase, you must (1) submit all Refund Proof Pieces as proof that you did the work in the program and it did not work for you and (2) send an email to [email protected] formally stating what course you would like refunded.
You must include all Refund Proof Pieces with your request for a refund. If you request a refund and have not submitted those Refund Proof Pieces by the 15th day, you will not be granted a refund.
The Refund Proof Pieces that you need to submit along with your refund includes all of these items:
- Requirement 1: You watched/listened every video/audio in the program. Submit at least one page of notes (typed, font 12, at least 400 words) from the lessons.
- Requirement 2: For every week that you were in the program, submit the recordings of your Daily Vocal Warmups (at least 3 recordings per week)
- Requirement 3: Share your written script (such as a formal speech or sample communication you would have with a client, etc), with your own notes showing where you followed Roger’s delivery technique exactly.
- Requirement 4: Share a video of you delivering your presentation/speech/monologue, then explain afterwards where you followed Roger’s technique exactly.
- Requirement 5: Tell us why this course was not a good fit for you and your needs. What part of the program did not meet your expectations?
If you’re looking to submit your Refund Proof Pieces, please click here.
We will NOT provide refunds for any request that comes more than 15 days following the date of purchase. After day 15, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.
Please note: If you choose a payment plan and you do not request a refund within 15 days, you are required by law to complete the remaining payments.
If we determine that you are entitled to a refund according to this policy, Voiceplace will promptly refund your money via PayPal. Please include a working PayPal address for your refund, along with your Refund Proof Pieces.
If you receive a refund, it will immediately terminate any and all licenses that granted you the use of material provided to you under this Agreement. You will immediately stop using the material and destroy all the information provided to you, including but without limitation: video recordings, audio recordings, PDFs, social media groups limited to paying members, and other resources.
All refunds are up to the discretion of Voiceplace, Inc.
If you’re looking to submit your Refund Proof Pieces, please click here.
If you have any questions, please contact our support team directly at [email protected].