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Love at Work: Zappos

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Las Vegas, Nevada — It was such a pleasure to deliver the keynote address for the company-wide All Hands Meeting for Zappos! The incredibly innovative company shares my belief that every employee contributes to your corporation’s brand and their voice—especially…
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In Defense of Upspeak: What You Need To Know

In Defense of Upspeak

By | Home, Speaking
Today I want to defend a speaking habit that seems to be the “talk of the town,” no matter what town you live in. This particular habit has been harshly—and in my view, unfairly—condemned in the media: upspeak. As a…
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